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IoTSF training course cancellations received within 7 days of registration may be eligible to receive a full refund less £50 administration fee. Cancellations received after the stated deadline will not be eligible for a full refund (less administration fee) but may transfer their place to a colleague or change booking to an alternative course date if notified within 1 week of the course start date.
Cancellation Notice Period Charges
- 14 days or less – 90% payable
- 15-28 days – 80% payable
- 28-60 days – 75% payable
- More than 60 days – 40% payable
Transfers or booking changes may also be subject to a £50 administration fee. Cancellations will be accepted via phone or e-mail, and must be received and acknowledged by the stated cancellation deadlines above. All refund requests must be made by the attendee.